Privacy Policy

Introduction

Welcome to Mano Santa, LLC (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit manosantanoteservicing.com or interact with our services.

By using our website and/or services, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

Name
Email address
Phone number
Mailing address
Account or loan-related information (if applicable)
Any other details you choose to share through contact forms or communications

B. Information Collected Automatically
When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Respond to inquiries and provide customer support
Deliver note servicing and related services
Send important updates or account information
Improve our website and services
Comply with legal obligations

We do not sell, rent, or trade your personal information.

How We Share Your Information

We may share information only when necessary:

With service providers who help operate our business (e.g., website hosting, payment processing, email communication)
With lenders, borrowers, or related parties as required to perform note servicing duties
When required by law or to protect our rights

All third-party providers are required to keep your information secure and use it only for the purpose provided.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic.
You can control or delete cookies through your browser settings, but doing so may affect site functionality.

Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and maintain accurate business records.

Your Rights and Choices

Depending on your location, you may have rights to:

Access or request a copy of your data
Correct or update your information
Request deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us at the email below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Mano Santa Note Servicing, LLC